Swype - Keyboard (iOS): What should I do if my Swype keyboard is replaced by the Apple keyboard?

It appears that all 3rd party keyboards are affected by this issue and we are working hard to get it resolved. It often occurs when:

  • Returning to an app after locking the device
  • Creating a new message in various messaging apps
  • Switching between apps

 

You can reduce the frequency of this issue by trying one or more of the following steps:

  • From the device Settings menu (Settings > General > Keyboard > Keyboards) select edit and move the Swype Keyboard to the top of your enabled keyboard list and/or remove all other keyboards except stock keyboard
  • Close the application you are in (by double tapping the home key and sliding the application up to close it) and restart it
  • Enable Touch ID instead of a passcode on your device
  • Once you have done any of the above, press and hold the Globe key to reselect Swype

 

Note: In password and credit card information fields Apple always requires the use of their own keyboard

 

We update this page whenever more information is available.

 

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