We strongly recommend installing any updates that are available, as important fixes have been made. To check for updates:
- Open Vlingo.
- Click Options.
- Click Software update.
- If any updates are available, click Update.
- Follow the prompts to install the update.
If you continue to encounter this error, feel free to contact our support team. Please include the following information:
- The problem you're having, including the exact text of any error message.
- Your device ID. To find the ID, type *#06# from your phone's home screen.
- Try running Vlingo over a WiFi connection. Let us know whether this works.